Refund policy

Damaged or Defective goods

We ensure that all products undergo thorough quality checks before shipment. However, in the unlikely event that you receive a defective or damaged item, please contact our customer support team within 7 days of receiving the order. We will gladly replace the product or issue a refund, subject to verification of the damage or defect. We may request supporting evidence such as photographs or videos of the damaged or defective item.

No Return Policy

We do not accept returns or exchanges for any items purchased through our website. If you receive an incorrect item due to an error on our part, please notify us within 7 days of receiving the order. We will rectify the issue and arrange for the correct item to be shipped to you or a refund will be issued. 

Product Integrity 

To maintain the quality and integrity of our products, we cannot accept returns once a product has been opened, used, or tampered with. This policy ensures that every customer receives products that have not been compromised or altered in any way.

Contact Us

If you have any questions or need further assistance regarding our no return policy or any other inquiries, please contact our customer support team at contact@codeswitch.store. We are here to assist you.